Who we are
Cygnas Solutions Ltd (“Cygnas”, “we”, “us”) operates this ZWCAD UK site and handles enquiries as an authorised ZWSOFT reseller. This notice describes how we process personal data in line with UK data protection law.
Personal data we process
- Details you provide: first and last name, company, work email, phone number, country/region, industry, product interest, and any message you add.
- Submission context: page URL, referrer, UTM parameters, and browser user agent collected automatically to help us understand campaign performance and reduce spam.
- Marketing and analytics: tags served through Google Tag Manager (and Google Ads conversion tracking where enabled) may set cookies or similar identifiers to measure campaign effectiveness.
How we use your information
- Responding to your requests for pricing, demos, licensing options, or technical help.
- Following up with product information, training materials, offers, or maintenance updates relevant to your enquiry.
- Operating and securing our forms (including spam prevention) and measuring marketing performance.
- Complying with legal obligations and maintaining appropriate records.
Legal bases
- Performance of a contract (or steps to enter one) when you ask us for quotes, trials, or support.
- Legitimate interests in developing our business, safeguarding our services, and improving the site.
- Consent for optional marketing communications or cookies where required; you can withdraw consent at any time.
Sharing and processors
- Service providers such as Google (Apps Script/Sheets for form handling, Tag Manager, Ads), email and CRM tools, and hosting/analytics vendors that support this site.
- ZWSOFT, but only when needed to fulfil your request as their authorised UK reseller.
- Professional advisors or regulators if required to comply with law or protect our rights.
- We do not sell your personal data.
Storage and retention
We keep enquiry records while we work with you and for a reasonable period afterwards to manage our relationship and meet legal requirements. Marketing contacts are retained until you unsubscribe or we no longer need the data. We periodically review and delete data that is no longer necessary.
International transfers
Our processors (including Google) may store or access data in the UK, EEA, or other countries. Where data moves outside the UK/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent protections.
Cookies and tracking
We use Google Tag Manager to deploy only the tags we configure. Google Ads conversion tracking may set cookies to measure campaign performance. You can control cookies through your browser settings and opt out of Google Ads personalisation at adssettings.google.com.
Your rights
You can request access to your data, ask for corrections or deletion, object to or restrict processing, and request portability where applicable. If we rely on consent, you may withdraw it at any time. To exercise these rights, contact us using the details below.
Contact us
Cygnas Solutions Ltd
Aberdeen, Scotland | London, England
info@cygnas.co.uk | 07550 680067
Updates to this notice
We may update this page to reflect changes in our practices or legal requirements. Significant changes will be posted here with an updated effective date.